Jabra versus Plantronics

Recently I had the opportunity to use a Plantronics M3000 Bluetooth headset for several months. My normal headset is a Jabra FreeSpeak BT200. The Jabra is easy to use, extremely comfortable, and produces high-quality sound through both the speaker and the microphone. The Plantronics doesn't match any of these.

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Techniques to Manage Remote Workforce

There are many advantages to being able to work and interact with information remotely. For many employers, managing employees remotely faces challenges. Building a distributed team and monitoring performance on projects can become difficult. What are some techniques to manage remote employees?

1. Use of Collaboration Tools
Communication is very important in the success of any project. Communicating with team members, sharing information and collaborating on tasks are essential to ensure that teams work towards the same objectives. Collaboration tools help fill the gaps that exist between people, applications and organizations. Collaboration tools range from simple to complex systems. It is important to use collaboration tools that not only facilitates communications but are also designed to streamline project management and workflow. Facilitating Human Resource Management is also important. This will allow employees to work with existing corporate processes such as time reporting, invoicing, purchasing, expense reporting, and project management.

2. Create Dynamic Project Teams
Not every person is right to be part of a remote team or work as a telecommuter. Most successful remote workers are self-starters, able to work without much supervision, and disciplined in handling the "blurred" boundaries between work and home life. It is important to build teams consisting of team players and those who are dedicated to achieving the objectives of the project and at the same time capable of balancing work and home life.

3. Collaborative Project Management
The Project Management processes and best practices are evolving due to business globalization and new technologies that support distributed and virtual project teams. Project Management in the workforce should evolve to encompass best practices that promote collaboration between different locations, organizations, and cultures. It is important to track project work processes as well as efficient and effective sharing of information and knowledge, among project contributors. In managing projects with a distributed workforce, a high-level of collaboration is essential. Some of the important factors required for successful project collaboration include: adequate and timely sharing of information, knowledge management, proactive change management and process monitoring.

4. Provide Infrastructure Support
It is important to provide remote employees with infrastructure support. It definitely defeats the purpose of effectiveness and efficiency if employees don't have technical support or when they can't access information remotely.

5. Evolving Business Process Integration
Process integration is the heart of enterprise wide initiatives and implementation. For the remote work process to succeed, it must be an integral part of the workplace. Company business process must evolve with the needs of the business to bring operational efficiency to the enterprise.

Peas Porridge Pot

This Blog is about supporting and living the TeleInterActive Lifestyle and how this affects the many "P's" of business. In this first entry, we need a few definitions to set the tone for this Blog.

So what are we talking about?

The TeleInterActive Lifestyle refers to the work and living habits of anyone who needs or wants to interact with their information remotely.

These are often considered to be remote users. But, this is a very broad category, and is often used to refer to anyone outside of a Local Area Network (LAN). This can include any of the groups mentioned below.

  • Distributed workgroups: may be any team that need to use or add to a pool of information but don't necessarily sit together. Examples are cross-functional project teams, outsourced or offshore workers, consultants and employees working together, and multi-company teams.
  • Road warriors: are travelers, never in the office, rarely in the building. They may be top executives, sales folk, engineers, technicians, marketing, public relations, project managers, etc.
  • Hallway warriors: are always jumping from one meeting to the next, they're on campus, but never in an office.
  • Field Force: are often seen driving white vans with company logos, but may be any worker, engineer, technician, or customer service representative working away from the main office or factory, from farms to oil rigs, from TV repair to PBX MAC orders, from the "loneliest guy in town" to the International Space Station, and beyond.
  • Outside Sales: guide prospects through the sales pipeline away from their office; from lead through demonstrations to final close, they work on the customer's home turf.
  • Telecommuters: often include anyone in small satellite or home offices with slower network connections such as ISDN, lower-end DSL (ADSL), dial-up (analog modems), or Wi-Fi cafĂ© hot spot users.
  • Soccer Moms & Dads: are always on the go.
  • Vacationers: are away from the office but want/need to stay in touch.
  • Retirees: aren't in the workspace anymore, but they have plenty of information to access while roving the highways in their RVs, jetsetting around the globe, running their daily errands, or daytrading while gardening and at the beach.

Over the years, it has occurred to us that businesses are made up of many "P's": process, programs, projects, people, perception, policy, procedures, patents, products, price, place and promotion. This is really the starting point for the articles and discussions that we hope to have in this Blog: how does the move away from what has become the traditional working model affect these "P's" especially the most important "P", People. We hope that you join in this discussion by posting (see the bottom of this page) your opinions and experiences with the TeleInterActive Lifestyle.

Blogs as Viral Marketing: TrackBack & Pingback

Blogs can be a great form of viral marketing. Why? The functions in web logs that separate them from a bulletin board or discussion forum and allow blogs to intermesh. Specifically, I'm referring to TrackBacks and Pingbacks. What are these functions, how do they work, and why do they allow blogs to be non-intrusive viral marketing tools?

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The TeleInterActive Press is a collection of blogs by Clarise Z. Doval Santos and Joseph A. di Paolantonio, covering the Internet of Things, Data Management and Analytics, and other topics for business and pleasure. 37.540686772871 -122.516149406889

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